What should I do if any error occurs during the reservation process?

At the end of the reservation process, an error message appears, you must contact us through our support chat to verify the status of the reservation.

There may have been an error in the bank transaction and the reservation may not have been made.

Assim, our agents will try to confirm. If this is not possible, we suggest that you check to see if your bank has made any debits in your account.