FAQ

What is included in the booking price

Is it possible to cancel or change the dates of a non-refundable reservation?

If I need to cancel my reservation, will I pay any fees?

May I cancel my reservation?

I will arrive after check-in hours. Can I still check in?

May I change my reservation? For example, change the dates?

Payment conditions

What should I do if any error occurs during the reservation process?

My property has changed hands. What should I do?

Code of Conduct for Suppliers